For all items now listed as "typically dispatched within 2-7 business days" (previously "back order") – Don’t miss out, place your orders today!

While most products are dispatched within this timeframe, some may take up to 28 business days, and in rare cases, there may be longer-term supplier delays.

If you have received damaged or defective items in your order, please get in touch with Customer Service on 0345 222 3550. We will require a photo of the item and may request that it be returned to us. Please do not dispose of it until you have spoken to the team.

Ear Care

Ear Care


Ear Infections Middle ear (otitis media) infections are very common in young children. They include: Acute otitis media (AOM) is an inflammation caused by bacteria that travel to the middle ear from fluid trapped in the Eustachian tube. Children with AOM exhibit signs of an ear infection including pain, fever, and tugging at the ear. Otitis media with effusion (OME) refers to fluid that accumulates in the middle ear without obvious signs of infection. OME usually produces no symptoms, but some children will have difficulty hearing or complain of “plugged up” ears.

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