For all items now listed as "typically dispatched within 2-7 business days" (previously "back order") – Don’t miss out, place your orders today!

While most products are dispatched within this timeframe, some may take up to 28 business days, and in rare cases, there may be longer-term supplier delays.

If you have received damaged or defective items in your order, please get in touch with Customer Service on 0345 222 3550. We will require a photo of the item and may request that it be returned to us. Please do not dispose of it until you have spoken to the team.

BGM Control Solution


Control solution is used to check the performance of the meters, test strips and your testing technique. Refer to your test strip insert or the user manual provided in your blood glucose monitoring system kit for instructions on testing with control solutions. Please note that all other information in the test strip insert is current and should continue to be followed.

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